To operate a printer via the Workflow application, the corresponding Device Connector must be set up within the application. Before connecting external printers to the existing Workflow application, the following prerequisites must be met:

• A workstation running Windows 11 must be available.
• Administrator access is required to perform the installation.
• Workflow version 1.21.2 or higher must be installed.
• The latest Device Connector installer must be available.
• A valid login for the Device Connector license server must be available. You can register at https://license.ergosoft.net/. Instructions for the necessary steps can be found in this video.

Installation may only begin once all the above prerequisites have been fulfilled.

The Device Connector is installed using an installer, similar to most Windows applications you are already familiar with. Obtain the latest installer from your service partner.

To install the Device Connector, proceed as follows:

1. Download the installer SetupDeviceConnector_nightlyxxxxxxxx.exe.
2. Start the installation by double-clicking the installer.
3. Confirm the security prompt and select the desired installation language.
4. Click Next [1] to begin the installation.

Figure 1: The dialog Device Connector Setup

5. Read the license agreement and click I Agree.
6. Choose the Destination Folder and click Next [2].
7. Specify the Start Menu Folder and click Install [3] to continue the installation.
8. Finally, define the path where user data should be stored. We recommend leaving the default settings unchanged.

Figure 2: Left: The dialog Choose Install Location; Right: The dialog Choose Start Menu Folder

Before the installation can proceed, the license must be activated. The license must be activated on the same device where the Device Connector will be installed. To do this, proceed as follows:

1. In the license dialog, select the option License on this PC – local use [4] and click Finish [5].

Figure 3: The dialog CodeMeter license location

2. You will now be prompted to activate the license. Open the Device Connector Activation Website to proceed.
3. Log in there using your personal credentials.

Figure 4: The Device Connector Activation Website

4. To activate your license, enter your personal license code in the field Ticket [6]. You will receive your license code from your service partner.
5. Click Next [7].

Figure 5: Page for activating your license

6. After the license code has been validated, the license still has to be activated. Click Activate License to proceed.
7. Review your entry and then click Activate Selected Licenses Now [8].

Figure 6: Page for activating your license

8. After the transfer is complete, confirm the message License Transfer Completed Successfully by clicking Ok [9].

Figure 7: The dialog Online License Transfer

9. Return to the installation and click Continue [10].

Figure 8: The dialog License Activation

10. Once the installation is complete, click Next.
11. In the final step of installation, ensure that the options Start ControlCenter with Windows [11] und Create Desktop Shortcut [12] are selected.
12. Click Finish [13] to complete the installation.

Figure 9: The final step of the installation